Parks & Recreation

Navigating Online Registration

Easily manage your recreation activity registration and client account with our online registration system.

 

  1. Reserve up to four (4) days in advance to the start time of your desired session. For example: Book to work out Thursday 11:30 a.m. to 1:00 p.m. by registering Sunday at 11:30 a.m.

  2. Book online at oakbayrec.perfectmind.com or call Oak Bay Recreation Centre (250-595-7946) or Henderson Centre (250-370-7200).

  3. Payment must be made at time of booking.  Memberships, Punch Passes and credit cards are accepted methods of payment.

 

Steps to Register

  1. Ensure your Oak Bay online account and login is set up and your birthdate is accurate. If you do not have account you will need to set-up one by call reception at 250-595-7946.

  2. Login with username and password at: oakbayrec.perfectmind.com

  3. Click the Schedule Button near the top left of the screen.

  4. Click Group Fitness Classes under the Fitness and Wellness menu.

  5. Select date and the timeslot/class you would like to attend and click REGISTER.

  6. On the next screen, click REGISTER a 2nd time.

  7. Select the person to register in the session and select NEXT.

  8. Select your method of payment.

  9. Follow instructions on screen and complete registration.

  10. Registrants should not arrive earlier than five minutes before their session start time.

NOTE: Payment is required at the time of registration.

  1. Go to oakbayrec.perfectmind.com and log in. (If you do not have a login, please contact Reception to create one for you.)

  2. Click the Schedule button.

  3. Locate the Category and Calendar your activity is under.

  4. Locate the specific activity you would like to register for.

  5. Click the Register button or the Waitlist button if session is full.

  6. Select name(s) of individuals registering.

  7. Complete the questionnaire (if applicable).

  8. Select Fee (if applicable) to proceed to cart.

  9. If you would like to book another activity, click Continue Shopping. If you are done, proceed with payment and click Place My Order button.

  10. You will receive a Thank You on the transaction summary page.

  11. Click Print Receipt or Print Confirmation to print/email these documents.

  1. Go to oakbayrec.perfectmind.com and log in. (If you do not have a login, please contact Reception to create one for you.)

  2. Click the Schedule button.

  3. Locate the Category and Calendar your activity is under.

  4. Locate the specific activity you would like to register for.

  5. Click the Register button or the Waitlist button if session is full.

  6. Select name(s) of individuals registering.

  7. Complete the questionnaire (if applicable).

  8. Select Fee (if applicable) to proceed to cart.

  9. If you would like to book another activity, click Continue Shopping. If you are done, proceed with payment and click Place My Order button.

  10. You will receive a Thank You on the transaction summary page.

  11. Click Print Receipt or Print Confirmation to print/email these documents.

Disclaimer: It is important to note that we are not claiming all programs qualify for a tax deduction (usually it is childcare i.e. daycare, afterschool care, and camps). This report is a summary of children’s programming, and one should consult with an accountant ofrthe Canada Revenue Agency on what is eligible to claim.

To access this report:

  1. Log in to your online client account
  2. Click the name of the family member they want the receipt made out to (the report will generate for the whole family account). Then select the TAX RECEIPT button:
  1. Choose the tax year to report on
  1. Print report by selecting appropriate icon
 

View, Save, Email, or Print your/your family’s schedule online!

  1. Login to your account
  2. Click My Info or select a family member
  3. Locate and click on the section of the profile called Schedules
  4. If applicable, select the family members to add to schedule
  5. Use the arrows to view desired month
  6. Select Export the Schedule as PDF or Email option
  7. Select date range, click Export to save as a PDF or Email to send a copy to your primary account email

View, Save, Email, or Print your/your family’s schedule online!

  1. Login to your account
  2. Click My Info or select the family member registered in the applicable program
  3. Locate and click on the section of the profile called Schedules
  4.  Select under Activity Type drop down Activities 
  5. Select under the Show dropdown either Current/Future or past
  6. Locate the applicable program and click Actions on the right hand side of that program’s row
  7.  Select Print
  8. Choose the option to Print or Email

If you have locked yourself out of your online account or forgotten your password:

Use the Forgot Password link on the login page to be emailed a new temporary password.

Alternatively, contact Reception for assistance at 250-595-7946.

Please do not create duplicate accounts.

  • Google Chrome is the optimal browser for our Online Registration system for desktop computers.
  • Regularly clearing your web browser’s cookies will enable the Online Registration system to run optimally on your computer.
  • Registering online is the quickest way to acquire a spot in high demand programs as our recreation centres experience high call volume on registration days. Visit oakbayrec.perfectmind.com to login or create an account.
  • You can conveniently keep credit card information on file (if you choose to) so you don’t have to fill it out each time.
  • On registration days, be prepared ahead of time!
    • Search the Active Living Guide for courses offered and write down course ID numbers of programs you want to register in.
    • Ensure you have created accurate individual profiles for any family members you plan to register into a program.
    • Login prior to when registration opens
    • Have the page open to the program you want to first register in, refresh when the time hits, click register, follow through the prompts (attendees, questionnaires), and at the review page, you can return to the landing page to add your next course.
  • Search by course number, or keyword for additional programs you would like to register in
  • There is a 5 minute hold timer – your spot(s) will be released if you are inactive for 5 minutes.