Services

Bylaw Enforcement

Bylaw Enforcement

Oak Bay’s Bylaw Enforcement team is responsible the enforcement of regulatory bylaws.

While the Bylaw Compliance Official handles most bylaw enforcement, certain types of regulations have specialized enforcement procedures.

The first is the regulation of parking on the street and other public property, such as the various recreation centres and the Municipal Hall. The Municipality contracts Commissionaires for the enforcement of parking regulations in a wide variety of categories, such as parking time limits, resident-only restrictions, yellow lines and bus zones, crosswalk encroachment, blocking of driveways, along with others set out in the Streets and Traffic Bylaw and in orders passed under the authority of that enactment. The Police Department also has enforcement authority in all of these areas and will respond to particularly hazardous situations or public nuisances.

In various parts of Oak Bay, “Resident Only” parking restrictions have been enacted. In order to avoid receiving parking tickets if your house is located in one of these zones, it is necessary to obtain a “resident” parking sticker from the Municipal Hall. You will have to provide evidence that your vehicle is registered at an Oak Bay address before a sticker will be issued. Visitors to your home should leave a note on the dashboard of their vehicle to let the parking commissionaire know that they’re visiting your house.

Please note that a resident parking sticker is different from the resident sticker required to dump garbage at the Oak Bay Public Works Yard.

The other area of enforcement is animal control. Victoria Animal Control Services is responsible for Animal Control in the District. Regulations dealing with dogs in particular, in respect of both licensing and control, are set out in the Animal Control Bylaw. Victoria Animal Control conducts regular patrols of the District, especially in locations such as Willows Beach, Windsor Park and other areas that are subject to specific dog control regulations.

Victoria Animal Control will also respond to calls requiring urgent action or raising significant enforcement issues, and can be reached at 250-414-0233. Victoria Animal Control has the authority to impound animals, and operates a pound and adoption centre at 564 David Street in the City of Victoria.

The Police Department will also respond to urgent after-hours animal control calls, and has the ability to call upon Victoria Animal Control where impoundment is required.

Freedom of Information and Protection of Privacy

Complainants are asked to identify themselves when contacting the District on bylaw enforcement matters. The District does, however, have a formal bylaw enforcement policy which provides, in part, that “where an alleged offence can be substantiated objectively through inspection by a municipal official, a complainant’s identity will be received and held by the Municipality in strict confidence.”

The British Columbia Freedom of Information and Protection of Privacy Act also contains provisions which are relevant to the issue of complainant confidentiality.

There are situations (e.g., barking dogs) where enforcement through the courts cannot effectively be pursued unless the complainant is prepared to provide evidence. Such proceeding would be abandoned if the complainant declined to participate in that regard.

Contact Us

Bylaw Enforcement

Parking

Animal Control

After-Hours Complaints

*For after-hours complaints, contact the Police non-emergency number at 250-592-2424.