Fees collected through utility bills support operating costs and infrastructure replacement in the District of Oak Bay. You can expect a utility bill every four months, which is based off meter readings.
Paying utilities
Bills are based on meter readings and you will receive one every four months. Ways to pay your utility bill include:
- In-person at Municipal Hall through cash, cheque or debit
- Financial Institution – online banking, telephone banking and in-person
- Pre-authorized direct debit
Check with your financial institution for further details. Please note that credit cards are not accepted.
Online banking
To pay online through your bank, ensure you have online banking set up and add the District of Oak Bay as a payee. Please note the following payee titles for each financial institution:
Financial Institution | Payee Title |
|---|---|
| CIBC | Oak Bay Dist. Water Utilities |
| Coast Capital Savings | Oak Bay District Water |
| Royal Bank | Oak Bay (District) Water (BC) |
| Scotiabank | Oak Bay Water |
| TD Canada Trust | Oak Bay Water |
Pre-authorized direct debit
Utility bills may also be paid through pre-authorized direct debit. To set this up, review and complete the form below. Residents can drop off the completed form at Oak Bay Municipal Hall (2167 Oak Bay Ave.). A void cheque or direct deposit form is required.
Contact our Utility Clerk by calling 250-598-3311 or emailing utilities@oakbay.ca for more information.
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